Griff's Redemption & Beverage Center in Watertown, NY Open now

Reviews about Griff's Redemption & Beverage Center

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  August 24, 2020, by Kameron Spencer
  Well, I went to griff's today (the one in Carthage by dollar general, on west end ave) and was VERY VERY Unpleased by the customer service. I understand this isn't the same store as the one in Watertown. However I'm assuming they're under the same ownership. As I was saying, I was at the redemption center today, and this woman by the name of Mary Joe, was very unfriendly and rude. My father gave me bags of bottles, and I was unaware of the fact that there were "non-recyclables" in the bags as well. I had 7 or 8 bags of cans/bottles. And the woman FREAKED OUT. "Excuse me, do your u ACTUALLY think that it is MY job to separate the recyclables from the NON-recyclables? Because it's not" I was taken off guard, and honestly blown away. My response, obviously was, "I mean, I'm sorry, my dad gave me these, I didn't individually dig through each bag to see what they consisted of.." and again, here she comes again with the attitude. "Yeah, well now I have to spend MY TIME separating these, and the people behind you are going to have to wait even longer, feel good about that?" My response: "well, I'm sooooo sorry that you have to do your job and separate the cans and bottles, but like I said, I wasn't aware these weren't recyclable.. AND I was under the impression that working retail (as I do) you should be more concerned about customer satisfaction, than your OWN satisfaction." Her response left me baffled "well guess what young man, you don't know a damn thing about retail if you think that's how it goes!" My response: "okay well I can see that you're having a hard time coping with the fact that your miserable life and horrible decisions have left you working here. But it isn't my fault? I don't know why you're taking this ou-" As she cut me off "I'm just going to give you the money for the cans you gave me, and you can get out of my store because I HAVE HAD IT with this generation" So gladly, even though I received less money than Allotted for the cans I gave her, since I was ALREADY late for my appointment, due to the fact that instead of just sorting through the bottles, and saving EVERYBODY time, she pissed and moaned the entire time, I took my money and walked out. I have my receipt in hand right now. Time: 12:21 PM Transaction #: 59837 Date: 08/26/2017. (This woman (and I use that term loosely) shouldn't be allowed to work with the public if she can't respect them and tend to their satisfaction.)